As the SOLE AND EXCLUSIVE REMEDY under this warranty, SludgeHammer® will repair or replace defective parts returned (prepaid) to SludgeHammer® and deemed defective upon inspection. This warranty is void if misuse or neglect is determined to be the cause of failure.
SludgeHammer® provides a limited lifetime warranty on its units and systems purchased new by the original owner, covering defects in materials and workmanship, provided that all parts are serviced and maintained at least annually by a certified SludgeHammer® representative or an approved third party (with prior written approval) and the signed maintenance contract is submitted to the manufacturer annually. Accessories and pumps are warranted for 24 months from the date of purchase, provided they are maintained annually and protected from the elements, excluding components or options covered by separate third-party manufacturer warranties, which will apply instead.
The warranty is transferable to subsequent property owners under the following conditions: the new owner must provide proof of property ownership, ensure consistent maintenance by a certified SludgeHammer® representative, and maintain daily usage of the septic system within the design parameters of the original Health Department Permit and specifications of the corresponding SludgeHammer® model. The system must remain installed at its original location, and the new owner must comply with all maintenance requirements outlined in this warranty and the parameters of the original Health Department Permit issued to the property. SludgeHammer® assigns any and all third-party component manufacturer warranties to the customer.
THERE IS NO WARRANTY, EXPRESS OR IMPLIED AS TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE; nor as to anything else except as otherwise expressly set forth above.
SludgeHammer® is not liable for any incidental or consequential damages or injuries of any kind related to the use or misuse of SludgeHammer® products. BUYER ASSUMES ALL RISKS OF HANDLING AND USE.
The use of any design or model in any SludgeHammer® brochure or publication serves merely to indicate the type of systems, accessories and/or services which are offered for sale. SUCH SAMPLES OR MODELS CREATE NO WARRANTY THAT THE GOODS SHALL CONFORM TO THE DESIGNS OR MODELS.
Have questions about SludgeHammer® or its products? Browse our most commonly asked questions to find the answers you’re looking for, or reach out to our team for more information.
SludgeHammer Group Ltd. will repair or replace defective parts returned to SludgeHammer® and deemed defective upon inspection, provided the following terms have been met:
SludgeHammer® has a 99.9% success rate over the last 25 years. In the rare case that your system doesn’t perform as expected, there are a myriad of troubleshooting considerations. These include, but aren’t limited to, neglect, misuse, lack of maintenance and faulty parts. In the event there is a defect with your system, it may be covered by our Limited Lifetime Warranty.